Our obligation to inform you
(Privacy policy)

We take the protection of your personal data very seriously. Your data will be processed exclusively on the basis of the legal regulations (General Data Protection Regulation GDPR and the Austrian Telecommunications Act 2003). This data protection information is designed to advise you of the most important aspects of data processing in the context of the use of our website.


If you contact us using the form on our website, the data you have entered (name, address, post code/city, phone, email and your message) will be saved by us for processing the request and should there be follow-up requests. If your request is of no interest to us, we will delete this request immediately including all personal data. In all other cases, we will retain your data until you contact us at office@kinderwunsch-institut.at to withdraw your consent. We will not pass your data on to third parties without your cons


Our website uses so-called cookies. These are small text files placed on your terminal device by means of the browser. They will not cause any damage.

Technically necessary cookies (cannot be disabled)
There are certain necessary cookies that are required to enable the basic operation of the website. These are exclusively cookies that are needed to ensure the basic functioning of the website and for security purposes. No personal information is stored in these cookies. They include so-called session cookies that are automatically generated and
improve the security of communication between server and client and the cookie settings in which the required cookie operations are stored. There are also functional cookies that you can disable using your web browser. But they can be required to control certain options, such as the access to protected pages (log-in handling) and the correct functioning of the webshop.

Non-essential cookies (consent required)
All cookies that are not indispensable for the functioning of the website and that are used specifically to collect personal data on visitors for the purposes of analysis, advertising and other embedded options are non-essential cookies. These include targeting cookies (e.g. of analysis tools), marketing cookies (that supply targeted advertising) and social media widgets (that enable the loading of images and videos directly from social media providers and which results in the exchange of information with these networks). Before these cookies are activated, it is necessary to obtain your consent; to do so, you will need to click on the corresponding button.

The processing of personal data by means of cookies requiring consent is lawful in accordance with Art.6, 1 (a) GDPR.

Statistics, Web analysis by Matomo

On our website we use the open source software tool Matomo that is stored on a virtual server of the computer centre of Hetzner Online GmbH, Sigmundstraße 135, 90431 Nuremberg/Germany. This ensures that data is not transmitted to unauthorised third parties and remains under our control. Matomo uses cookies. These cookies allow us to count the number of times you visit our website. The cookies are stored on your device, making it possible for us to analyse how you use our website. The last two number blocks of your IP address are anonymised, making it technically impossible for us to clearly identify you as a visitor. We consider this analysis to be part of our online services, designed to improve the operation of our website and to better adapt it to the needs of users. When you first access our website, you will see various cookie options that will allow you to decide whether you wish to permit a web analysis cookie to be saved to your browser in order to enable us to collect and analyse statistical data.



To protect our contact forms against undesired completion by automated bots, we use the services of hCaptcha of Intuition Machines, Inc., San Francisco, USA. For the purposes of data economy, only that data is collected that is necessary to enable hCaptcha to identify bots. This use of your personal data is based on our legitimate interest in avoiding misuse and spam per Art. 6, 1 (f) GDPR. You will find the data policy declaration of hCaptcha at https://www.hcaptcha.com/privacy.

Your rights

In principle you have the right to be informed, the right to rectification, the right to erasure (the right to be forgotten), the right to restrict processing, the right to data portability, the right
to object and the right to withdraw consent. If you believe that the processing of your data violates data protection laws or that your rights with regard to data protection have been infringed in any other way, you can file a complaint with the supervisory authority. In Austria, this is the data protection authority.

You can reach us at the following contact information:

The Kinderwunsch Institut Schenk GmbH
Institute for Reproductive Medicine and Clinical Embryology

Am Sendergrund 11
A-8143 Dobl

T 0043 3136 55111
F 0043 3136 55111 15